Job Description
Elevate your engineering skills by joining a team of highly talented professionals and position yourself among the top in site reliability engineering.
As a Site Reliability Engineer at JPMorgan Chase within the Corporate Oversight and Governance (COG), Architecture & Engineering team, you will collaborate with stakeholders to define non-functional requirements (NFRs) and availability targets for your application and product lines. You will ensure these NFRs are incorporated into your products design and testing phases, monitor customer experience through service level indicators, and work with stakeholders to define and implement service level objectives in production. You will address complex coding challenges with a quality-driven, product-centric approach.
The Corporate Oversight and Governance Technology team develops solutions supporting Compliance, Controls Management, Resiliency, Legal, Regulatory, and Audit functions. These solutions facilitate independent review, monitoring, and oversight of business operations, focusing on legal and regulatory compliance.
The Architecture and Engineering group within COGT provides guidance on engineering practices, architectural governance, and data management, delivering strategic solutions and setting standards.
Job Responsibilities
1. Create high-quality designs, roadmaps, plans, standards, and program charters, delivering them personally or through your team and the wider COGT engineering community.
2. Promote and demonstrate site reliability principles daily and encourage their adoption across teams.
3. Collaborate on designing and implementing observability and reliability solutions for complex systems that are robust, stable, and maintainable.
4. Develop and advocate for SRE products to scale best practices within COGT.
5. Debug and evolve critical components of applications and platforms.
6. Engage with JPMorgan Chases site reliability community through forums, communities of practice, guilds, and conferences.
7. Architect, design, and build highly distributed systems and SRE products, solving complex coding problems.
8. Lead by example in maintaining and promoting best practices in software engineering.
Required Qualifications and Skills
* Practical experience with SRE concepts, strategies, and culture.
* Knowledge of observability tools such as OTEL, Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc., including monitoring, SLAs, alerting, and telemetry collection.
* Proven experience with Java and Spring Boot.
* Proficiency in at least one programming language: Go, Python, TypeScript, or JavaScript.
* Understanding of software design patterns relevant to reliability.
* Knowledge of the software development lifecycle and related tools, including branching and testing strategies.
* Experience with containerized, serverless, and event-driven systems.
* Familiarity with Agile methodologies.
* Ability to troubleshoot and resolve defects during testing phases.
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