Job Title: Workshop Controller
Location: Weston-super-Mare
Salary: £35,000 Basic + Bonus (OTE £40,000)
Hours: Monday to Friday 08:00-17:00
Ref: 28840
We have a new vacancy for a Workshop Controller in Weston-super-Mare. Our client is one of the UK's leading main dealerships in the area and is experiencing rapid growth, making it an excellent time to join. This role is ideal for a Workshop Controller with previous experience as a Vehicle Technician seeking a long-term career.
Workshop Controller Benefits:
* Progression opportunities
* Great bonus potential
* Company pension
* Company discounts
* Comprehensive training & development
Workshop Controller Responsibilities:
* Allocate work efficiently among technicians to maximise workshop productivity and ensure timely, high-quality job completion.
* Monitor job progress, review job cards, and ensure accurate job timing for costing purposes.
* Manage warranty and additional work procedures, ensuring proper documentation and customer authorisations.
* Maintain service levels and ensure smooth daily workshop operations.
* Build and sustain strong relationships with internal teams and external customers for consistent service delivery.
* Supervise workshop staff, provide leadership, address performance issues, and escalate concerns as needed.
* Ensure workshop cleanliness, health & safety compliance, and adherence to standards.
* Support financial performance through cost control and efficiency improvements.
* Handle and resolve customer complaints professionally and promptly.
* Continuously review and improve workshop operations, fostering a culture of service excellence and continuous improvement.
Workshop Controller Requirements:
* Full UK driving license
* At least 1 year of experience as a Workshop Controller
* Experience in main dealership environment is highly beneficial but not essential
Contact: Beatrice Dickinson at Octane Recruitment
Octane Recruitment specializes in automotive, engineering, and related industries across the UK, recruiting for various technical, managerial, and support roles.
Note: This job posting is active and accepting applications.
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