At Hidden Hearing, the Clinic Coordinator provides exceptional customer service and a welcoming environment for all patients to our hearing centres. We are looking for a Clinic coordinator to join our Falkirk hearing centre Part-time Monday-Wednesday 9am-5pm. Salary: £15,150.
Key Responsibilities
* Diary Management: efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
* Support our hearing care professionals to provide exceptional customer care to our customer (or patients) in hearing centres, day clinics and during home visits.
* Administration: maintain customer records, adhere to GDPR regulations, and manage reporting tasks, including stock records.
* Sales: proactively promote the Wellness program, accessories and care plans through positive customer engagement.
* Customer Care: prioritise premium service by warmly engaging with customers, promptly answering calls and building strong relationships.
* Branch Presentation: uphold brand standards by maintaining cleanliness and displaying literature appropriately.
Qualities
* A persuasive influencer with a friendly demeanour, good at achieving desired outcomes through positive interactions.
* Self-motivated and competitive, driven to meet and exceed targets.
* Logical and proactive, capable of navigating challenging situations with ease.
* Personable and enthusiastic communicator with a strong focus on delivering exceptional customer service.
Ready to make a difference with your friendly and customer-centric approach? Join our team at Hidden Hearing. For more information about Hidden Hearing - Hidden Hearing | About us.
#UKIND2
#HiddenHearing
#J-18808-Ljbffr