Food & Beverage Supervisor - Bailbrook House Hotel
Location: Bath, Somerset, BA1 7JD
Salary: Starting at £14.30 per hour + service charge + excellent colleague benefits
Job Type: Full-time and Part Time Hours available Permanent 5 days out of 7
We are currently seeking a knowledgeable and enthusiastic Food & Beverage Supervisor at Bailbrook House Hotel, part of Hand Picked Hotels.
Perched above the historic city of Bath, surrounded by 20 acres of private grounds, Bailbrook House isn't just a breathtaking place to stay, it's an incredible place to build your career and be part of a close-knit team that values support, creativity, and pride in what we do.
What will the role involve?
As a Food & Beverage Supervisor, you will help create an exceptional guest experience by ensuring our dining areas, bars, and service spaces are presented and operated to the highest standards. With meticulous attention to detail, you will oversee the smooth delivery of food and drink service, ensure tables are beautifully set, service stations are fully stocked, and premium food and beverage offerings are presented with care and consistency. Your commitment to excellence will contribute to an unforgettable and memorable guest experience. A true team player, you will confidently support the team on the floor, assist with service supervision, and help uphold our reputation for outstanding hospitality and quality service.
This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.
Flexible working hours can be accommodated where possible.
What's in it for you?
* A competitive hourly rate of £14.30 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
* A welcoming, inclusive culture where long‑term friendships and diversity are celebrated.
* Ongoing career development with in‑house and external training, including apprenticeships and industry recognised courses.
* 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
* Uniform and meals on shift provided.
* Free onsite parking (where applicable).
* Access to wellbeing support through our Employee Assistance Programme.
* Company pension, enhanced sick pay & Life assurance scheme.
* Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
* Discounted stays in our hotels and on food, drink, spa treatments & products.
* Annual loyalty awards (like afternoon teas and overnight stays).
* Introduction bonus for new colleague recommendations.
* Colleague of the Month awards, which leads to our annual awards ceremony.
* Regular team gatherings and appreciation events.
Qualifications & attributes
* Proactive and enthusiastic with a willing attitude and a welcoming and friendly nature.
* Passion and pride in delivering exceptional, high-quality, personalised service to ensure guests experiences are memorable.
* Previous food and beverage experience in a supervisory role, with the confidence to lead and inspire a team while also working independently in a fast‑paced, busy hospitality environment.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
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