Customer Service - Inshes Retail Park - Full Time
Overview
McDonald's is one of the most recognized brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, think of yourself as the face of your restaurant. You will deal with customers and ensure everything runs smoothly in the customer areas. Activities include making children feel welcome, organizing special events, looking after customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
You'll be working in a fast-moving, high-energy environment, and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued. Friendly, welcoming, courteous, and helpful behavior will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are a must. The ability to maintain high energy levels while working both efficiently and productively is essential.
Benefits
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
Training and Support
At McDonald's, we believe in opportunity for everyone, and Training & Development is paramount within our restaurants. The digital training guides we have created solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources which can be used to progress further within the business.
Why Work Here
Our values show what matters most to us and tell the world what McDonald's stands for. We live by them every day, from our restaurant-working colleagues to the farmers in our supply chain. Our core values and commitment define who we are and guide everything we do.
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