Job Description
Client Support Executive - Onboarding
Location: Hybrid – 2 days in our Wilmslow office, 3 from home
Citation is one of the UK’s leading providers of Health & Safety, HR, Employment Law and ISO services to businesses. But we’re far from average - our people bring their personalities to work, not just their policies!
It’s a great place to work because of the people we employ. Fun, professional, and supportive, we’re looking for likeminded individuals who bring passion and positivity to what they do. If our culture sounds like the right fit for you and you’re excited to be part of our success story, we’d love to hear from you.
The role:
As we continue to grow and invest in service and technology, we’re recruiting a Client Support Executive to join our Onboarding team.
In this role, you’ll:
* Provide exceptional telephone and online support to clients across the UK
* Welcome new clients and deliver training on our platform
* Make proactive touchpoints with clients throughout their contract
* Ensure clients gain maximum value from their Citation service
About you:
We’re looking for...