Serco Limited – Multiple locations. 5 leisure centres within 5 miles of Oxford city centre. Salary: £29,323 (pro rata based on 20 hours per week) plus excellent benefits. Schedule: Part‑time, 20 hours per week across 3 or 4 days including Saturday or Sunday. The nature of the job may require work to be undertaken in the evening.
Role Overview
We are looking for a Membership Sales Advisor to join the Contracts Commercial team. The role supports the community by driving membership sales and promoting the centre’s fitness and wellbeing services.
Responsibilities
* Promote the centre’s products, services, and membership options to prospective customers
* Conduct engaging tours of the facilities, showcasing services and benefits
* Support lead generation activities and contribute ideas to grow membership
* Drive sales performance to meet and exceed targets
* Maintain and update the customer database accurately
* Monitor competitor activity and local promotions to stay informed
Qualifications
* 1–2 years of experience in account management, business development, sales or marketing, ideally within leisure or fitness
* Strong communication and interpersonal skills
* Excellent organisational and time‑management skills
* Confident working in a target‑driven environment
* Good IT skills
Vetting and checks
* Basic DBS check
* Occupational Health Questionnaire
Benefits
* Holidays: 21 days plus bank holidays (pro rata)
* Pension: Up to 6% contributory pension scheme
* Training and development: Over 1,100 internal courses, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager), mentoring and internal progression opportunities
* Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, 24/7 access to a virtual GP service
* Discounts across around 1,000 retailers, including food, clothing, entertainment and travel
* Charity: Paid volunteering day, tax‑free charitable giving via Payroll Giving Scheme, “Donate your pennies” to the Serco People Fund Charity
* Employee networks: Inclusion and belonging spaces for LGBTQIA+, women, parents, carers, people with disabilities, veterans and cultural diversity
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