Job Description
Contract: Full time, fixed term until June 2026
Salary: £25,787 - £27,886
Location: Southampton SO30 2HL
Closing date: Tuesday 16th September 2025
Interview date: w/c 22nd September 2025
We’re looking for a passionate and driven Assistant Manager – Client Services to join our team at the Southampton rehoming centre and help lead our work supporting people and pets. If you have a talent for delivering outstanding customer care, strong people management skills, and a genuine love for animal welfare, this is your opportunity to make a meaningful impact. This is a fixed term position until June 2026.
More about the role
As Assistant Manager – Client Services, you’ll be at the forefront of this work. You’ll:
1. Lead and line manage the client services team to deliver exceptional care from first enquiry through to adoption or other support
2. Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey
3. Use data and insights to shape services and continuously improve client e...