TCFM provides specialist operational support across multiple sites, ensuring our clients receive reliable, responsive service every day. Our office team plays a vital role in keeping operations running smoothly, supporting engineers, site support staff, and management with day‑to‑day coordination and communication. We are now seeking a highly organised and efficient Office Administrator to join our team. This role is ideal for someone who thrives in a structured, detail‑oriented environment and enjoys supporting a busy operational office. Hours: 10am–2pm Days: 3–4 days per week Pay: £12.50 per hour (higher rate available for relevant experience) Job Summary The successful candidate will be responsible for managing daily administrative tasks, maintaining smooth office operations, and providing exceptional support to staff and clients. You will work closely with the Operations Director and the Senior Contracts Manager, contributing to the efficiency and professionalism of the office Responsibilities Managing incoming calls with professional phone etiquette and directing enquiries appropriately Organising and maintaining files, records, and documentation in both physical and digital formats Data entry using Microsoft Office, Microsoft Teams / Connect Teams, and internal systems to ensure accurate record keeping Assisting with scheduling appointments, meetings, and setting up shifts for site support staff Performing general clerical duties including photocopying, scanning, and mailing Supporting team members with administrative tasks to enhance overall office efficiency Managing correspondence via email and other communication channels Ordering supplies and maintaining stock levels Supporting social media posts and basic website updates Ensuring the office environment remains tidy, organised, and professional at all times Supporting social media posts and basic website updates Qualifications & Skills Proven office or administrative experience Strong computer skills, including Microsoft Office and Microsoft Teams / Connect Teams Good communication skills with professional phone etiquette Strong organisational skills with the ability to prioritise tasks effectively Excellent typing speed and data entry accuracy Attention to detail and ability to follow processes Ability to work independently as well as part of a team Familiarity with office equipment such as printers, scanners, and telephones Ideal: experience with invoicing, scheduling systems, or basic marketing/social media About TCFM TCFM is committed to delivering high‑quality support services with professionalism, reliability, and integrity. We value clear communication, strong teamwork, and a practical, solution‑focused approach. Our office team is central to maintaining these standards and ensuring our operational staff can perform at their best.