Chase Taylor Recruitment are working with a successful local business within the window industry who pride themselves on their reputation. They have been supplying and fitting both to the trade and public for almost 40 years and are looking to expand their team.
We are currently seeking an experienced order processor whose primary focus will be working with their Installation Manager.
The successful candidate will be able to ensure that all works are completed to strict deadlines and to an acceptable quality and standard.
Role Responsibilities include:
* Plan and schedule upcoming works for installation teams
* Process customer orders promptly and accurately, ensuring all details are correct.
* Ensure all orders comply with manufacturer requirements and building code standards.
* Submit finalised orders to vendors and manufacturers for fulfilment.
* Track order status and proactively update customers and internal teams on lead times and delivery schedules.
* Maintain accurate records of customer interactions and transactions in our database.
* Coordinate with shipping to ensure timely and correct delivery. Including unloading of lorries and efficiently storing items
* Uphold excellent phone etiquette while interacting with customers, providing a professional and friendly service.
Candidate Skills & Experience:
* 1–3 years of experience in order processing, data entry, or inside sales, preferably in the windows and doors industry.
* Must have current/recent experience Order Processing windows and doors
* Ability to read and interpret product specifications, purchase orders, and basic construction documents.
* Have excellent customer service skills
* Be able to manage own workload
* Excellent attention to detail
* Must currently reside in the UK
* Experience of working within the double glazing industry is essential.
To find out more about this role, please click ‘apply’ or contact Guy at Chase Taylor Recruitment on 01543 897800 and quote reference number MM6291
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