Job Description Please note, role can be remote or hybrid, subject to location. We are looking for a highly self motivated individual to join our team of Compliance Officers. You will be responsible for interacting with Hospitals within your remit, providing guidance, training and support. Your key role will be to monitor hospital compliance against our customers targets whilst seeking ways to improve these by providing best practice recommendations and creating escalation paths to facilitate improvement. Full training provided however a key attribute is that applicants must be confident in their ability to communicate clearly to a wide range of audiences and seniority levels. This role is focussed on the Health industry and is not related to the legal, financial, GDPR or governance sectors. Responsibilities: To take full ownership of all Hospital units allocated, with regards to the functions associated to the Registry contracts which NEC provide, including; KPI Monitoring Analysis of all unit performance statistics using centralised data tools Targeting of poor performing units and management of these units through an improvement and escalation plan Detailed, accurate and timely progress reporting both internally and to client Training Supporting units through the data entry training process Gain a deep understanding of the Registry data and applications and use this knowledge to teach our user community Presentations to stakeholders, upon request, regarding NEC Registry applications, the data itself, how it is calculated, interpreted and presented. Data Quality Act as liaison and 2-way support between hospitals within your remit and the NEC Data Quality team Queries Manage and resolve all queries logged for the hospitals under your remit using the NEC incident management system Identify frequently asked questions and document these in the shared repository Events Attendance at Regional and National events representing NEC and our customer’s services Feedback system user acceptance testing Participate in user acceptance testing of registry output services (systems, reports etc) Maintain contacts database Maintain/update contacts database with staff changes at your hospitals To maintain up to date knowledge of procedures and policies relevant to this post.