Job Type: Permanent, full-time
Location: Store based in Macclesfield, Cheshire
Salary: Competitive Package £24,000 basic + Commission OTE £40,000
Reports To: Store Manager
Job Overview
We are seeking a highly motivated and customer-focused Sales Consultant to join our team. As a key representative of our brand, you will provide exceptional customer service, guide clients through their purchasing journey, and contribute to the overall sales performance of the store. This role is ideal for someone with a passion for home interiors, excellent interpersonal skills, and a drive to exceed sales targets.
The Day-to-Day
- Provide a tailored and consultative sales experience to customers, ensuring their needs are fully understood.
- Demonstrate in-depth knowledge of our product range, offering advice and recommendations to enhance customer satisfaction.
- Maintain high standards of customer service to drive sales and build long-term relationships.
- Work closely with the team to achieve sales targets and store objectives.
- Assist customers in making purchasing decisions by offering expert advice on design, materials, and functionality.
- Process transactions accurately and efficiently, ensuring a smooth checkout experience.
- Maintain store presentation, ensuring that products are displayed attractively and that the showroom remains clean and welcoming.
- Handle customer queries and resolve any issues professionally and efficiently.
- Stay updated on industry trends and competitor activity to ensure a competitive sales approach.
- Support promotional events, new product launches, and seasonal campaigns.
What We’re Looking For
We want someone who is not just a salesperson but a true brand ambassador. You should be enthusiastic, highly energetic, and passionate about inspiring our customers. You should thrive on creating engaging experiences and helping customers discover the perfect solutions for their needs.
Skills and Experience
- Experience in a retail sales or customer experience role, preferably within luxury, homeware, interiors, furniture or hospitality sector.
- Strong communication and interpersonal skills, with the ability to build rapport with customers.
- A passion for design, home interiors, and creating exceptional customer experiences.
- Target-driven with a proactive approach to achieving and exceeding sales goals.
- Ability to work well in a team and adapt to a dynamic retail environment.
- Excellent problem-solving skills and attention to detail.
- Comfortable using point‑of‑sale systems and handling financial transactions.
- Availability to work weekends and peak trading periods as required.
