Location: Chandlers Ford, Hampshire
Hours: Monday to Friday 9am – 5:30pm
We are seeking professional, ambitious, career-minded individuals to join our expanding team on a full-time basis. We offer an excellent set of benefits and the opportunity for a long-term career path.
About Us
We are a Commercial Insurance broker offering a range of products, with a focus on understanding our customer’s needs and finding the most appropriate cover at the most competitive price. Quality of service is fundamental to our belief, as is providing our colleagues with a supportive, professional, and fun working environment.
The Role:
You will be responsible for handling a book of small renewals each month. Our customers have individual needs and therefore require bespoke policies to meet their unique circumstances, which will involve liaising with insurers to ensure we provide the best possible solution for our customers.
You will spend most of your time on the phone speaking to our existing customers and insurers, guiding them through their renewal journey. It’s a fast-paced environment, and the ability to organise and manage your workload is key to success in this role.
Training
* 6-week Training plan
* Ongoing training via monthly 121’s, team training, and external support
* Continuous development through an industry-recognised training system, with at least one course per month covering relevant insurance regulation topics
* Support to complete industry qualifications if desired
Key Responsibilities:
* Renew commercial insurance products
* Upsell and cross-sell at every opportunity
* Identify and maximise sales opportunities, overcoming objections to close sales
* Embrace and comply with company values by incorporating the Customer Charter promises
* Work towards targets and SLAs
The Ideal Candidate
* Excellent communication skills
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