Are you a dynamic and inspiring leader with water industry experience? Do you thrive in a fast-paced environment where you can drive efficiency and excellence? If so, we have an exciting opportunity for you to join our team as a Developer Services Operations Manager.
The Role...
We are looking for a results-driven Operations Manager, to lead and support a team of supervisors (Front Line Managers) in delivering an efficient and high-quality service within our South East Water Contract. Your team will be focused on overseeing developer connections to water networks, ensuring a timely and compliant service delivery.
This is a challenging yet rewarding opportunity, ideal for someone who thrives on change and continuous improvement.
Here are just some of the activities you will be involved with:
1. Develop and implement innovative strategies, processes, and procedures to improve commercial and operational efficiency.
2. Lead and inspire teams to uphold the highest standards of health, safety, environment & quality.
3. Engage with external stakeholders, including developers, local authorities, and contractors, to support project delivery and resolve disputes.
4. Drive a right first time culture to minimise customer complaints.
5. Proactively plan and manage future works and programmes, ensuring optimal use of labour, plant, and resources.
6. Promote...