Job Description
Our STARS deliver a consistently high‑end, comprehensive, and discreet security‑focused experience to all visitors, guests, and employees at the designated site(s). STARS ensure the safety and protection of customers’ people, property, and information always, in a knowledgeable, professional, and service‑oriented manner, ensuring an unobtrusive and comfortable environment.
We combine best‑in‑class service, impeccable administrative duties with enhanced security awareness training. Vetted to BS7858 our STARS complete bespoke training, tailored to meet the specific needs of our clients.
Be the Calm in the Centre of it All — Join Us as an SAI Specialist
Are you ready to play a pivotal role at the heart of a prestigious client environment? We’re looking for someone who thrives on precision, professionalism, and purpose — someone who can deliver exceptional service while safeguarding people, property, and information with integrity.
In this key position, you’ll be the trusted go‑to for all Site Accountability and Improvement (SAI)‑related enquiries, ensuring everything runs like clockwork. Your attention to detail, calm presence, and commitment to excellence will shape a safe, seamless, and client‑focused experience every single day.
* Mon – Fri (Days)
* 42 hours per week
* £14.80 per hour
Responsibilities
* Take ownership of access‑related responsibilities, ensuring all tasks are completed accurately and in line with compliance standards.
* Maintain effective communication with internal teams, contractors, and clients to support service continuity and a positive user experience.
* Carry out inventory checks and asset inspections with diligence, supporting the integrity of the SAI system through structured processes.
* Monitor and maintain accurate data records relating to access permissions, inventory usage, and service delivery.
* Uphold the confidentiality, accuracy, and professional standards expected of a trusted access control function.
* Uphold the values of Securitas by engaging stakeholders with integrity, helpfulness and vigilance.
* Support continuous improvement by sharing feedback, highlighting risks and demonstrating a commitment to learning.
* Any other duties as directed by the STARS SAI Manager.
Qualifications
* Minimum of 1 year’s experience in an operational, coordination, or administrative role within a structured, compliance‑led, or security‑conscious environment.
* Demonstrates an understanding of the importance of secure procedures, data protection, and access control protocols.
* Proven ability to follow structured processes with consistency and attention to detail.
* Confident communicator with experience working collaboratively across departments or with external stakeholders.
* Proficient in Microsoft Office and capable of working across multiple digital platforms and systems.
* Demonstrates a high level of discretion, professionalism and integrity when handling sensitive information.
* Capable of prioritising and managing workload independently in a dynamic setting.
* Holds or is willing to obtain a valid SIA licence.
Competencies
* Takes Ownership – accountable for quality and delivery of personal duties
* Delivers Sustainable Results – consistently meets service expectations
* Expects Excellence – maintains high standards in every task
* Is Respectful – interacts professionally with all stakeholders
* Communicates Effectively – shares information clearly and timely
* Learns Continuously – open to change and procedural updates
* Supports Development – contributes to team knowledge through accuracy and diligence
Essential
* Demonstrated ability to work reliably and accurately
* Clear and confident communication skills
* Maintains confidentiality and professional conduct
* Attention to detail with strong organisation and prioritise tasks effectively in a dynamic environment
* Proven ability to follow structured processes
* Ability to obtain National Security Clearance
o Due to the nature of this role and the level of security clearance required, applicants must be sole UK nationals (British citizens only). Unfortunately, we are unable to consider dual nationals or applicants who hold citizenship of another country, even in addition to British citizenship.
* Right to work in the UK
* Minimum 5‑year checkable work/education background
Additional Information
We operate a strict zero‑tolerance Drug and Alcohol Policy. All employees are expected to report to work free from the influence of drugs and alcohol. Random and for‑cause drug and alcohol testing may be carried out in accordance with company policy.
Equal Opportunity
We are an inclusive employer and proud of our Level 2 Disability Confident status. We support equality and inclusion for all candidates.
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