Job Details
1. The position is responsible for delivering comprehensive support to Elected Members, working within the Members Services team, as well as assisting teams across Democratic and Legal Services. Key responsibilities include: -
2. Working closely with Councillors
3. Managing mailboxes
4. Dealing with enquiries from internal and external customers
5. Arranging Councillor surgeries
6. Managing and co-ordinating meeting and appointment schedules including travel arrangements
7. Formatting a variety of documents
8. Delivering a high standard customer service
9. Assisting at events
10. Minute taking
11. Filing
12. Mail handling.
The Person
13. Be educated to National 4, SVQ2, or 3 Standard Grades or equivalent
14. Be assertive, confident, and level-headed when dealing with people at all levels.
15. Possess excellent customer service skills.
16. Have an ability to work to deadlines and under pressure, in a sometimes-challenging environment.
17. Be flexible and able to work on your own initiative.
18. I have excellent team working skills.
19. Provide attention to detail and be well-organized.
20. Provide a confidential approach to work.
21. Possess a good level of IT Skills and capable of working a variety of digital applications such as SharePoint, Outlook, Word, Excel, Forms.
You will be required to attend an interview of around 30 minutes followed by a short skills test.