Mount Royal Hotel Edinburgh by The Unlimited Collection is seeking a charming and engaging R eceptionist with a passion for service excellence .
You will report to the Assistant Front Office Manager, working towards providing our guests with memorable experiences of the city.
A R eceptionist will be responsible for :
G iv ing our guests a memorable welcome and lasting impression
Provid ing exceptional service by demonstrating full knowledge of our products, services and facilities
Ensur ing that the daily task list is completed effectively
Work ing collaboratively with your colleagues to deliver captivating experiences
Ta king initiative in accommodating our guests needs in a resourceful manner
To be successful in the role of Receptionist, we require :
Excellent guest engagement skills
An ability to bring the guest experience to life throughout the hotel
Willingness to learn and work with IT systems quickly
The ability to communicate and organize yourself in line with different guest expectations
A good command of English is essential, a second language is advantageous
Working with us provides the following benefits to you:
Genuine career opportunities within our business
Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities
Staff incentives when you and the team perform
About Us
Mount Royal Hotel Edinburgh The Unlimited Collection is a brand of The Ascott Limited.
At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
A trusted hospitality company, Ascotts presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascotts loyalty programme, members enjoy exclusive privileges and offers at participating properties.
Jupiter Hotels Limited
Trading as : Mount Royal Hotel Edinburgh by the Unlimited Collection managed by The Ascott Limited
Privacy Policy | Personal Data | Ascott
TPBN1_UKCT