At Wave Talent, we don't want to consume any more of your time trying to decipher job descriptions to identify the information you need.
Instead, we spoke with you all to understand the key information you'd like to know about a job position before you enter the process. Hopefully, you'll find this listed below and if the job role sounds like it could be up your street; we'd love to arrange a chat to give you more info.
💰 Salary: £70,000 - £80,000
💻 Benefits: Stock Options + Benefits
🚀 Industry/Type of business: B2B SaaS
🏠 Remote working: 4 days a week in London office
🧩 Interview process: 3 Stages with case study
🦄 Reporting to: VP of Ops
👏 Company size: Start-up
🎯 Key Responsibilities:
* MUST HAVE B2B SaaS experience in a start-up environment
* Own customer satisfaction, retention, and expansion for all customers.
* Establish trusted relationships with each client to drive loyalty.
* Train and engage users around the product and connect it to customers
* Define and implement scalable Customer Success processes.
* Experience upselling, understanding processes & can convey customer value.
* Have managed larger client relationships & can think strategically for $1bn+ accounts.
This role will be siloed for the first 12 months then you will begin to start building out the team, must be happy with this.