L&D Operations Specialist - Learning & Development
UK-Based | Hybrid (2 days office / 3 days remote) or Full Remote
Right to work in the UK is required - we do not offer visa sponsorship
Start date: ASAP
Salary: £30,000 - £35,000 + annual bonus
Are you detail-oriented, proactive, and passionate about learning experiences?
We're looking for an L&D Operations Specialist to support the full lifecycle of our training programs - from content creation and course delivery to reporting and learner support.
You'll play a key role within our global L&D team, helping us deliver high-impact learning journeys across the Salesforce, AWS, Microsoft, and Databricks ecosystems.
What You'll Do
Course & Content Development
* Support the design and creation of course content, trainer notes, and engaging learning materials (presentations, videos, case studies, mock exams)
* Ensure content consistency across formats (PowerPoint, Word, etc.) and adherence to brand guidelines
* Build and manage eLearning courses in the Thinkific LMS and using the Evolve authoring tool
* Design sales and client-facing decks and contribute to internal collateral as needed
Program Planning & Coordination
* Manage external trainer documentation (Statements of Work, onboarding materials)
* Coordinate onboarding and scheduling of external trainers
* Prepare participant-facing documents ("What to Expect", course invitations, sign-off sheets)
* Coordinate purchases and assignments of course materials, LMS access, and certification vouchers
Delivery & Execution
* Ensure timely completion of daily class documentation and support trainers during delivery
* Contribute to the development and maintenance of a QA framework for training delivery
* Assist with internal and external stakeholder communications during delivery cycles
Reporting & Data Management
* Maintain and update internal L&D reporting tools with accurate course and learner data
* Compile monthly reports for vendor partners (e.g., Salesforce, AWS)
* Gather and consolidate data from multiple sources for business-wide insights
Systems & Platform Administration
* Manage access and usage for platforms including Google Drive, Zoom, YouTube, AWS, and Evolve
* Allocate licenses and oversee tools used by instructors and learners
What We're Looking For
Skills & Competencies
* Strong experience creating digital learning or content materials
* Highly organized, efficient, and autonomous
* Excellent communication skills in English (fluency required)
* Comfortable working across multiple platforms and digital tools
Preferred Experience
* Background in marketing, content design, or instructional design
* Experience with content creation and digital learning tools
* Familiarity with LMS platforms (Thinkific, Evolve a plus)
What We Offer
* Base salary between £30,000-£35,000, depending on experience
* Annual bonus based on company and individual performance
* Flexible working model: Hybrid (London or Newcastle offices) or Full Remote
* Fast-paced, inclusive environment in a high-growth EdTech business
* A mission-driven team helping to close global tech skills gaps
Ready to shape the future of tech talent development?
Apply now and be part of our impact-driven journey.
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