Detailed job description and main responsibilities Technical 1. Ensure that equipment supplied by ACT is safe to use and in good repair by performing the annual maintenance checks. This involves a careful visual examination of the device, its accessories and the mains connections and cables, a functional inspection followed by an electrical safety test to confirm that the device meets the Statutory Electrical Safety Testing requirements and completion of the clinical review questionnaire. 2. To conduct unaccompanied visits to clients to inspect existing equipment. These environments are often cramped and occasionally unpleasant conditions. This could include schools, hospitals and nursing/care or the client's home. This could be shadowed by trainees or other healthcare professionals on occasions. 3. Identify and resolve basic faults on complex equipment. 4. Be able to use electrical safety testing equipment, and hand tools requiring fine precision, eg screwdriver, tweezers, hammer etc 5. Maintain and manage their own levels of stock (eg chargers, batteries etc), to be carried with the post holder when out on visits to clients home. 6. To support collection and delivery of equipment from the local environments of the clients. This will sometimes involve meeting with carers and families of deceased clients and communicating in a sensitive manner and will require the post holder to travel to locations anywhere within the West Midlands region using their own vehicle 7. To support the completion of the necessary regular software updates for ACT equipment (for demonstration and provision). 8. To complete decontamination of returned stock in accordance with Trust policy and ACT procedure, ensuring the equipment is fit to be returned to stock, identifying when repairs are necessary and raising the appropriate requests for this to be done by the technical team. 9. Reimaging of returned equipment and subsequent return to stock. 10. Basic pool car maintenance. Checking on water/oil levels topping up wash bottles. To take vehicles to garage for repair / service as directed by admin. Over see the cleaning of vehicles. Reporting any damage to admin for repair or recorded. Professional 1. To work under the direction of a senior technician and liaising with administrative staff to plan the visit timetable and reschedule in response to changes. 2. To make accurate detailed entries in the equipment management system (BEST) and electronic patient record (RiO) of all work performed and in line with trust guidelines and UK data protection requirements, of visits done and all equipment tested for client and ACT use. 3. To use appropriate equipment documentation and training information for clients, carers and other professionals. 4. To complete other administrative tasks within the workshop as necessary, including record keeping into the ACT Information systems 5. Be able to communicate with other professionals within ACT, relaying appropriate information including some clinical information, to the appropriate people. To undertake other duties commensurate with this grade of post in agreement with the relevant line manager. To minimise the Trust's environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing/copying and reducing water usage, reporting faults and heating/cooling concerns promptly and minimising travel. Where the role includes the ordering and use of supplies or equipment the post holder will consider the environmental impact of purchases. Person specification Qualifications Essential criteria Good standard of education to GCSE level, including Maths and English A level or NVQ level 3 or ONC in relevant subject or equivalent Desirable criteria Portal Appliance Testing Qualification Experience Essential criteria Relevant experience of working in a professional/technical environment (e.g. healthcare, maintenance) Desirable criteria Have an awareness of the challenges presented by disability Skills Essential criteria Practical and imaginative problem-solving skills Good computer skills and confidence in using electronic systems Good written and verbal communication skills with a wide range of people An empathetic approach to patient care Good organisational skills Desirable criteria An understanding of modern materials and processes Ability to use basic engineering hand tools and equipment Personal qualities Essential criteria Ability to use Microsoft Office Fit for a job which entails a significant amount of manual handling, lifting/ adjusting equipment Other Essential criteria Able to be independently mobile across Trust sites and the West Midlands. Therefore hold a current UK car or larger vehicle driving licence. Have access to own car for work purposes UK Home Office Visa Sponsorship requirements In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship. Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list -