Sycamore Care is a CQC-registered care provider dedicated to supporting families, professionals, and care services across Essex and Suffolk. We specialise in offering services such as domiciliary care, respite support, dementia care, hospital discharge services, and staffing solutions for care providers. Our mission is to empower individuals to live safely and independently in the comfort of their own homes or supported environments with dignity. By tailoring every care plan based on individual needs and preferences, we ensure a person-centred and compassionate approach to care.
Role Description
The Complex Care Support Worker is a full-time, on-site role based in the London Area, United Kingdom. Responsibilities include providing person-centred support tailored to the unique needs of individuals, assisting with personal care, administering medication, supporting with mobility and rehabilitation, offering companionship, and ensuring the safety and well-being of clients in their home or supported environment. The role also involves collaborating with families, healthcare professionals, and community partners to deliver the highest standard of care.
You will support individuals requiring enhanced levels of care, including:
* 1:1, 2:1, 3:1 and 4:1 specialist support packages
* Mental health and emotional regulation support
* Autism and learning disability support
* High-risk and crisis intervention placements
* Community and home-based care
* Personal care and medication support
* Mobility assistance and hoisting
* Observation and safeguarding duties
* Detailed record keeping and care documentation
You will work alongside experienced care professionals and trained staff teams to deliver safe, structured and dignified support within regulated care environments.
What We’re Looking For
* Minimum 6 months’ care or support experience preferred
* Experience in complex care, supported living or mental health settings is desirable
* Confidence working within challenging environments
* Calm, professional and reliable approach
* Good communication and teamwork skills
* Drivers preferred but not essential
* Flexibility for days, nights and weekend shifts
* Right to work in the UK
Specialist Training We Value
* Self-Harm and Suicide Awareness
* Hoist and Moving Handling
Why Join Sycamore Care?
* Competitive rates of pay
* Opportunities to progress into senior and specialist roles
* Consistent placements for continuity and relationship building
* Work that genuinely changes lives
Our teams include professionals with enhanced care, behavioural management and specialist support experience, allowing us to safely support complex care packages within regulated care services.
Locations
Ipswich | Colchester | Essex | Suffolk | East of England
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