Business Support Assistant
Scale 3 (£25,583 - £25,989 pro rata, actual salary £12,792 - £12,995)
18.5 hours, Part-Time
Permanent
Hybrid: Stopford House and homeworking
Application Deadline: 11 January 2026, 11:59pm
Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.
Shortlisting Date: w/c 12 January 2026
Interview Date: w/c 19 January 2026
Interview Type: Microsoft Teams
While we embrace the use of AI as an innovative tool to maximise our services at Stockport Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.
Join us at Stockport Council MJ Local Authority of the Year 2025
Your Role
* Dealing with customers or colleague enquires face to face in office, via telephone and by email - signposting to relevant professionals where appropriate
* Telephone call handling and managing customer contact (internal and external) which will include signposting and directing service users
* Updating case management systems
* Receiving and processing referrals, data, and information; handling and processing sensitive and confidential information; and keeping information safe
* Organising and scheduling meetings and other events, and managing document distribution
* General administration including ordering and dealing with invoices, managing room bookings, monitoring email inboxes, etc.
About You
You should be computer literate and be confident in working with standard office IT applications including Word, Excel, Outlook and Office 365. You will be expected to learn how to navigate in-house IT systems to work with data and information and use other applications to support services delivered virtually. You will have the ability to build effective working relationships, working as part of a team, and you will be required to work flexibly to meet service needs.
About Us
We are looking to recruit to a part time Business Support Assistant post providing administrative support to the Adult Social Care Safeguarding Team. The role deals with all care home safeguarding concerns enquires, liaising with care home managers regional managers and the Quality team, responding to the manager with the initial email and enquiry form, then chasing up the form after 2-3 weeks, and where necessary escalating to the safeguarding team and updating the case management system.
At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.
We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.
If you would like to find out more about the role please contact Suzanne Andrew at Suzanne.andrew@stockport.gov.uk for an informal discussion about the role
Please note that applicants that have applied for similar posts in the last 3 months need not apply.
Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.
Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.
Find out if you meet the criteria here:
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Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.
We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.