Overview
Join our growing Admin and Clerical Team! Our service is expanding, with opportunities to join our Radiology Clerical team. The positions have a main base at St Albans City Hospital and Hemel Hempstead Hospital, with opportunities to work across all or main hospital sites. This role is ideal for individuals with strong communication skills who thrive in a close-knit team while collaborating with a wide range of professionals across our hospitals. You will provide vital administrative and clerical support for all imaging services. If you have experience in a customer-facing role and are interested in a rewarding NHS career focused on patient support, this could be the perfect opportunity. Working patterns will be discussed at interview.
Welcoming patients and service users to the department. Booking patients in for their examinations and directing them to the relevant sub waiting areas. Arranging Imaging appointments in line with clinical pathway targets. Answering telephone queries and performing other general clerical duties. With a new hospital planned for Watford and work underway to update theatres at St Albans City Hospital, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working ever more closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority at our Trust, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. We offer a variety of flexible working options as we recognise the importance of a good work life balance.
If you have a disability or long-term health condition and require support or guidance, please contact westherts.recruitment@nhs.net. If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants; please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion. For further details / informal visits contact: Hannah Reynolds, Lead Superintendent Radiographer, hannah.reynolds9@nhs.net
Responsibilities
* Welcoming patients and service users to the department
* Booking patients in for examinations and directing them to the relevant sub waiting areas
* Arranging Imaging appointments in line with clinical pathway targets
* Answering telephone queries and performing other general clerical duties
Qualifications
* Strong communication skills and ability to work in a close-knit team
* Experience in a customer-facing role
Working arrangements
Working patterns will be discussed at interview. We offer flexible working options to support a healthy work life balance.
#J-18808-Ljbffr