This is a key role, predominantly based in the Southern Region, offering the flexibility of working from home while being actively involved across our national Biffa sites.You'll work Monday to Friday, with regular travel to build strong relationships and make a real impact across the business.A quick look at the role.This role within our manufacturing waste solutions division is primarily responsible for managing staff and resources across a portfolio of contracts, ensuring client and company expectations are met while staying within financial targets and company procedures. You'll drive health, safety, and environmental compliance, manage budgets, and engage with stakeholders, all while delivering excellent customer service and fostering a culture of continuous improvement.Your core responsibilities.
* Work in a diverse, transparent environment with like-minded waste professionals.
* Showcase your ability to meet KPIs and drive best practice in cost, service, and resource management.
* Manage budgets effectively and address variances with clear action plans.
* Support and develop staff, creating an environment where teams can excel.
* Oversee and coordinate resources to boost productivity and service standards.
* Set clear objectives with staff and managers, monitoring performance and taking corrective action.
* Drive service improvements, innovation, and client satisfaction across contracts.
* Report on KPIs, financials, and performance while managing stakeholder expectations.
Proven experience as an Operations Manager (or similar) within services, logistics, or waste management.
* Strong financial acumen with Profit & Loss management experience.
* Skilled in people management, health & safety, and working within unionised, multi-shift environments.
* Relevant industry qualifications (CPC/COTC, IOSH or equivalent) with up-to-date knowledge of legislation.
* Track record of managing large, multi-skilled teams and driving continuous improvement.
Changing the way people think about waste.At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste managementDedicated to diversity.At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.
Competitive salary - rewarding your skills and experience
* Performance bonus - recognising your contribution to our success
* Company car or allowance - the choice is yours
* Ongoing career development, training and coaching - because when you grow, we grow
* Generous pension scheme - helping you plan for the future
* Private medical and dental cover - supporting your health and wellbeing
* Retail and leisure discounts - saving you money on the things you love
* Holiday and travel discounts - making your time off even better
* Bike to work scheme - a greener, healthier commute
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