Job Description
Store Manager - New Store!
Location: Bath
A fantastic opportunity has arisen for a passionate and experienced Store Manager to lead the launch of a brand-new store on New Bond Street in the heart of Bath, Somerset.
Join a truly exceptional brand rooted in British craftsmanship, where every product is meticulously hand-crafted by skilled artisans in England. This is a chance to take ownership of an exciting store opening, build a high-performing team, and deliver an elevated retail experience that reflects the heritage and quality of the brand.
Responsibilities
* Provide excellent service levels in store and ensure this is delivered by every member of staff
* Set and understand store targets and strive to exceed on each week and month
* Manage the team to keep a high performance through individual and store sales
* Support and challenge the team to keep building customer relations and deliver perfect service
* Communicate targets and key information to the team, delivering to all staff through daily briefs and updates
* Inspire teamwork and motivate staff to ensure good morale
* Lead by example, ensuring the team are brand ambassadors
* Complete store reports and provide an in-depth analysis of sales and customers
* Identify key lines and use VM guides to ensure maximised sales opportunities
* Maintain high standards on the floor at all times
* Deal with customer enquiries and complaints in a timely and professional manner, at all times endeavouring to retain loyalty
Requirements
* Effective leadership and the ability to motivate others
* Plan and prioritise workloads
* Shrewd business sense and a well-developed commercial awareness
* A desire to work as part of a team to generate fresh and innovative ideas
* Understanding of basic IT, tech and manual equipment
* Be a brand Ambassador
* Strong leadership skills
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