1. The Engr. should have two to seven years’ experience in high end Sophisticated Analytical Instrumentation, Control Instrumentation or Medical Electronics Field.
2. Candidates having practical hands on experience in repair upto component level service will be preferred.
3. Proven track record of maintaining high customer satisfaction and Customer Support revenue growth
4. Candidates having exposure on XRF/XRF/ C.N.A may get preference.
5. Exposure on XRF / XRD will be an added advantage
6. Key Result Areas:-
The incumbent will provide service support to XRD XRF Cross Belt Analyzers which will cover following customer support activity :-
Installation and Calibration of CNA/XRF/XRD systems
Provide corrective and preventive maintenance as per norms.
Manage Maintenance Contracts and achieve revenue targets
Sell spares and accessories to achieve revenue Targets
Maintain high uptime as per commitments to customers in their Contracts.
Ensure collection of account receivables of AMC, Spares and Accessories in time.
Provide highest level of customer satisfaction.