Company overview
Firetecnics is one of London’s most trusted LPCB-certified fire safety company, with one of the best reputations within the industry for over 35 years. Firetecnics is part of the Helix International Group Ltd, which is experiencing growth of 30% year on year.
Location
London SE1
Overview
Firetecnics expands in London and serves the Property industry. As a one-stop provider for everything from fire alarm installation to ongoing compliance management, we combine technical expertise with proactive, personalised service. We are expanding in London and serving residential and commercial property professionals—delivering fast, reliable solutions that ensure full compliance and complete peace of mind.
Role
We are seeking a proactive and organised Project Coordinator to join our operations team. This role is essential in ensuring the seamless delivery of small works and projects, maintaining quality and customer satisfaction throughout. You will contribute to exciting change and growth within a dynamic team.
Responsibilities
* Maintain up-to-date status on all projects in progress (WIP) and ensure accurate project documentation, including costings, quotations, and client instructions.
* Coordinate project resources, including pre-installation surveys, materials, and labour, ensuring all requirements are met.
* Generate purchase orders for equipment and materials and allocate works to engineers/subcontractors.
* Communicate with clients to arrange appointments, share updates, and address queries.
* Manage project completion, ensuring works align with sales orders, engineers’ reports are accurate, and all necessary documentation (e.g. O&M manuals, Certificates, etc) is issued.
* Process invoices, update project details in company systems, and monitor project budgets.
Qualifications
* Experience in small works project coordination within fire safety or related sectors.
* Strong attention to detail and ability to manage multiple tasks simultaneously.
* Excellent communication skills, both written and verbal.
* Proficiency in using project WIP tools (Excel) and Microsoft Office Suite.
Qualities
* An understanding or background of the fire alarm industry
* Self-starter
* Excellent communicator with client as well as co-workers
* Able to allocate workload to engineers in the most efficient manner
* Able to prioritise workload, even under highly pressurised circumstances
* Work under own initiative
* Attention to detail
* Perform tasks efficiently, with a high level of accuracy
* People person (team player)
* Positive attitude
* Driven by results
* Polite and professional telephone manner
* Proactive & Strong Self-Motivation
* Fast/Efficient Learner
* Commercially minded
Employment type
* Full-time
Seniority level
* Not Applicable
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