Job Description
This role includes joining trustee meetings, keeping an eye on provider performance, making sure pension rules are followed, and helping out with auto-enrolment. You'll also be the main point of contact for HR, Payroll, and The Pensions Regulator. On top of that, you'll work on improving processes, help educate staff about pensions, and make sure employees have a great experience through clear communication and accurate data.
Your Day-to-Day:
* You'll manage all pension-related updates in the payroll system. This includes things like contribution changes, new joiners, and pay rises. You’ll team up with payroll to spot and resolve any issues.
* Every month, you'll handle pension file submissions, do the necessary checks to make sure everything reconciles, and work with Group Finance to make sure the right costs are charged to each Business Unit.
* You'll be in regular contact with external pension providers—Legal & General, Aviva, Local Government schemes, and others—keeping their systems up to date and building solid working relationships.
* You'll attend the annual trustee meetings for the Legal & General Master Trust (Defined Contribution Scheme).
* You'll keep an eye on Legal & General’s performance and highlight any missed SLAs
* You’ll make sure contributions are paid well ahead of deadlines and preemptive work to see any irregularities
* Remain up to date with auto-enrolment and pension legislation, making sure we’re doing everything by the book.
* Send pension communications out to members each year
* Join the pension education project team, helping raise awareness and understanding of pension matters among the employees
Key skills
* Sharp eye for detail and a strong sense of accuracy.
* Great at spotting issues, getting to the root cause, and finding smart solutions.
* Strong time management—you’re comfortable juggling tasks and meeting deadlines.
* Trustworthy with confidential info—you know how to keep sensitive payroll data private.
* Clear and confident communicator, both in writing and face-to-face.
* A true team player who works well with others across departments.
* Confident using Microsoft Office, especially Excel.
* At least 2 years in a similar pension-focused role.
* Solid understanding of UK pension legislation.
* Comfortable working as part of a project team