Roles & Responsibilities
As Client Finance Administrator, you will work as part of the business services team across Birketts to provide professional, high level finance administration support.
* Providing financial administrative support, ensuring compliance with legal, firm‑wide and practice group specific policies and procedures
* Producing and processing invoices (including write‑off and invoice narratives) and issuing to clients
* Generating regular credit control reminder letters, emails and statements to clients
* Liaising with clients by email, letter and telephone in a timely and professional manner regarding unpaid and outstanding debts
* Arranging aged debt meetings, providing proactive assistance in order to resolve issues and speed up the payment process
* Keeping accurate and up‑to‑date records of all debt, ensuring that items are followed up and escalated to the central credit control officer at the appropriate point in time
* Keeping the team leader up to date with any potential issues with a client's ability to settle bills or general dissatisfaction
* Resolving queries both internally and externally with regards recent and outstanding invoices
* Actively working with fee earners to close inactive or dormant matters
* Working alongside team leaders to conduct quarterly matter summary reviews and ensuring all action points are dealt with in a timely fashion
Qualifications
* Proven experience of working in a finance / credit control capacity
* Excellent written and verbal communications and ability to communicate effectively with a broad range of individuals
* Excellent IT skills, including Outlook, Word, PowerPoint and Excel
* Positive and enthusiastic approach to teamwork
* Self‑motivated, ability to use initiative and provide pro‑active support to fee‑earners
* Ability to remain calm and work under pressure to meet strict deadlines
* Commitment to ongoing learning and development
Hybrid Working
During probation, there will be a requirement to be in the office full time whilst you are developing in the role. Once you have successfully passed probation, this role attracts a split of 80% office days and 20% working from home days per week.
Benefits
* 25 days holiday (FTE) plus Bank Holidays
* Long Service holiday award – 1 extra week every 10 years continuous service
* Private Healthcare with BUPA (offered after probation is passed)
* Scottish Widows Pension Scheme (5% employer / 5% employee)
* Staff Profit Share and Individual Performance Bonus Scheme
* Salary sacrifice (Pensions, Staff Profit Share)
* Life Assurance – 4x salary / Permanent Health Insurance
* Paid CSR Day
* Enhanced Maternity/Paternity Leave
* Subsidised gym membership
* Electric car scheme
* Dress for your Day Policy
Inclusivity & Equality
Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.
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