The Quality & Engagement & Centre Administrator will be responsible for the day‑to‑day running of the education centre and for providing administrative support to the Quality team. The role requires someone who is friendly, organised, professional, and committed to delivering a high‑quality service. It will be based on site at our education centre that provides training and meeting rooms and also houses the offices of the education teams.
Education Centre Duties
* Support the Quality, Engagement & Centre Team Leader with the running of the Education Centre.
* Provide an excellent customer service approach, responsible for room bookings and room co‑ordination.
* Provide administration support to the Medical Education Team.
* Communicate with external bodies to ensure sponsorship of induction sessions for Resident Doctors in Training in a timely manner.
* Utilise the eProcurement finance system, creating requisitions, invoicing appropriately and liaising with accounts regarding invoice/PO allocation.
* Occasionally support events outside of core hours when planned in advance.
Quality Duties
* Distribute national and in‑house surveys to resident doctors in training, non‑medical students and undergraduate medical students.
* Assist with quality assurance programmes including administrative support and arranging focus groups/drop‑in sessions.
Engagement Duties
* Support the organisation of Clinical Education activities and the team’s internal and external events.
* Assist in producing high‑quality information and materials for Clinical Education Activities, including promotion materials and photography/video recording of events.
* Share content appropriately across the Trust.
* Assist in the development and maintenance of the Clinical education SharePoint and digital technologies for communication and engagement, including creating content.
* Support essential administrative functions within the Clinical Education team, including managing databases, contact directories, and photo library.
* Adhere to the Trust’s and NHS corporate identity guidelines.
* Produce daily, weekly and monthly staff information bulletins / publications / e‑blasts.
Team Working
* Develop and maintain close working relationships with contacts within the Clinical Education team and other internal stakeholders.
* Liaise effectively with external stakeholders.
Photography
* Take photographs for communication and media initiatives and events.
* Maintain and develop a photo library.
General
* Work independently, using initiative to ensure work is covered efficiently and effectively to a high standard that reflects and upholds the professional image of the service and Trust.
* Provide comprehensive administrative support to the medical education teams utilising all Microsoft packages.
* Provide cover for colleagues as required across Clinical Education.
This advert closes on Friday 10 Apr 2026.
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