Order Management Specialist (German Speaker)
Location: Reading, England (Remote)
Sector: Supply Chain Planning
Job Type: Permanent
Job ref: 141321
Expiry date: 13-Jun-2024
Pod Talent is happy to be partnering with a fantastic consumer goods company, which has been operating for more than a hundred years on an international scale and promotes a great people-first culture with fantastic career development opportunities.
Our client is looking to add a B2B Order Management Specialist German Speaker (remote) to their customer service team. In this role, you will manage the end-to-end O2C process from order receipt, through to fulfilment, shipping, delivery and returns.
What would you do:
* Develop relationships with distributors across the EU and act as the face of the business
* Monitor product availability and communicate any issues around shortages, cuts and potential backorders
* Track the customer order journey against an agreed set of KPIs and SLA
* Contribute to process development and continuous improvement within customer service itself
What do you need to succeed:
* 1 year of previous experience in order management/order processing
* Strong analytical skills and ability to work with Excel
* Organised, accurate who is able to work as part of a team
* Capable of working in a fast-paced environment
* Fluent in English and German
It is a great opportunity to join a bubbly and hard-working team with great benefits. Please if interested, apply directly or drop me an email at patricia@pod-talent.com.
Senior Consultant - End to End Supply Chain
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