Job Description
IT 3rd Line Support Engineer – Up to £550pd (Inside IR35) – 12 Months – Bedford
Overview
This is not a typical 3rd Line role. Our Defence client has a highly complex mix of IT and OT systems with decades of underinvestment, technical debt and unique operational technology.
They need a hands-on engineer who thrives on deep troubleshooting, improving systems, and acting as a technical role model.
The Role
You’ll work across a wide range of technologies, stabilising systems, driving improvements and providing senior-level guidance on what “good” looks like. Expect complex integrations, unusual devices, and a chance to genuinely shape the IT environment.
Key Responsibilities:
* Senior-level troubleshooting across IT & OT
* Act as a technical role model to uplift capability
* Stabilise legacy infrastructure and drive improvement plans
* Work across VMware, Cisco, Palo Alto and Barracuda technologies
* Support a range of unique operational systems and devices
* Blend BAU incident resolution with project-based modernisation work
Essential Experience:
1. VMware
2. Cisco networking
3. Palo Alto firewalls
4. Barracuda techn...