* Role: E-commerce Specialist
* Location: Remote
* Employment Type: Full-time
Compensation: Competitive salary commensurate with experience, qualifications, and location. Indicative range: $60,000 – $95,000 (USD equivalent), plus benefits.
Role Overview
We are hiring an E-commerce Specialist to manage the day-to-day operations of our online store. The role spans merchandising, conversion, and the operational details that decide whether revenue grows month over month.
Key Responsibilities
- Manage product listings, merchandising, and storefront content
- Optimise on-site search, navigation, and category structure
- Run on-site promotions, bundles, and conversion campaigns
- Monitor performance metrics (conversion rate, AOV, traffic) and report weekly
- Coordinate with marketing, ops, and customer service on order issues
- Run experiments to improve site performance and revenue
Required Skills and Qualifications
- 2+ years managing e-commerce stores (Shopify, Magento, BigCommerce, or similar)
- Strong understanding of e-commerce KPIs and conversion optimisation
- Hands-on with GA4 and e-commerce analytics
- Familiarity with email, SMS, and on-site personalisation tools
- Excellent attention to detail and bias for testing
- Comfort with cross-functional collaboration
What You'll Bring
- Curiosity about audiences and what makes them act
- Strong written communication and storytelling instincts
- A test-and-learn mindset; you ship campaigns fast and iterate on data
- Comfort working asynchronously across time zones
What We Offer
- Fully remote, flexible work hours
- Performance-based bonus structure
- Annual learning & development stipend
- Health and wellness benefits (varies by location)
- Opportunity to work on high-scale, real-world impact projects
Equal Opportunity Statement
This is an equal opportunity role. Applications are welcomed from all qualified individuals regardless of race, color, ethnicity, nationality, gender, gender identity or expression, sexual orientation, age, religion, disability, marital status, or any other characteristic protected by applicable law. All hiring decisions are based solely on qualifications, skills, and demonstrated ability.