Salary: up to £35k basic + bonus of up to £3k & optional paid overtime earning potential during peak season.
ABOUT THE ROLE
We are experiencing a period of exceptional growth with the opening of our new Distribution and Customer Centre and are now on the lookout for a talented and dynamic Operations Co-ordinator to join the team!
We are searching for a motivated individual who will add value and energy to our team. You will be joining our award-winning team as a dynamic co-ordinator, with a methodical mind who works well in a fast-paced, market-leading company in the dress industry, UK Finalists for Employer of the Year 2025.
This is a full-time role, working within a peak season business that operates extensive hours across Monday to Sunday. Your core hours will be Monday to Friday, however there will be the occasional requirements to flex across weekend and evenings if needed.
You will be task & detail-orientated, managing an ever-changing workload based on the demands of a peak season retail business, ensuring that 100s of daily tasks are captured, planned, delegated, signed off & completed to deadlines. You will also be delivering, fulfilling & co-ordinating training to a high standard.
This role encompasses staff management, heading up workload planning, delegating & meeting all deadline requirements across several departments including different shifts across our retail function, whose working hours cover from 8.30am-10pm.
You must thrive on a demanding workload with curve balls coming every day. You need to be a person that gets things done in full, on time & makes things happen across the company & externally. Essentially, we are looking for someone super dynamic, who solves problems & is strong on Microsoft Office software packages.
Working for the CEO, you must be a strong communicator, issuing briefs and communications to up to 40 staff.
PAY PACKAGE OVERVIEW & WORKING HOURS
* Salary: up to £35k basic + bonus of up to £3k & paid overtime earning potential during peak season.
* Full- Time – 40 hours per week
* Primarily Monday to Friday however there will be the requirement for flexibility around some evenings and weekends.
* Annual leave: 30 days inclusive of Bank Holidays
* Closed on Mother’s Day & Father’s Day
* Closed over the Christmas period (unlike other retailers)
COMPANY OVERVIEW
Red Carpet Ready are the multi-award-winning UK’s Largest Dress Specialists, situated in their £1m shopping venue & HQ, 8 minutes from Lincoln City Centre, UK Finalists for Employer of the Year 2024 & 2025, winners of Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards, Prom Queen on Channel 5 & named as one of the UK’s Top 100 fastest growing female-led companies in 2023. We are one of the best-paying companies in the Lincoln area & there are many opportunities for ongoing promotion.
The company continues to expand at a rapid rate – we are searching for our next talent to drive the company forward. Red Carpet Ready is a very fast paced environment, so delivering results to tight deadlines is essential.
RESPONSIBILITIES
Operations
* Create workload plans across your department. At peak season there are 100s of tasks that will need fulfilment – you will be the person to ensure deadlines are met by your team.
* Be dynamic in your approach to workload, delivering both your personal & the team’s deadlines. Attention to detail is critical.
* As part of our photoshoot team, you will be responsible for the logistics & transport of all dresses & equipment to & from the venue.
Staff Management
* Assisting with recruitment.
* Assisting, fulfilling & coordinating training (including training agendas & plans)
* Create full monthly rotas in line with the business needs including handling all staff holiday requests.
* You must be able to evaluate an ever-evolving daily workload & be responsible for daily staff briefings.
* Create & deploy staff workload plans, complete staff checkbacks & ensuring all tasks are completed on time.
* You must be a strong & clear communicator.
IT
* You must be fully computer literate & be able to create professionally presented documentation as you will be tasked with producing staff training manuals, user guides, project plans & processes, & other key documentation.
* Comfortable with email communication & outlook
* Recording actions – create & maintain consistency across the team & working to deadlines.
Project Management & Business Development Research
* In the non-peak summer months, the right individual will have the opportunity to get involved across all areas of the business, including business development, projects & events.
REQUIREMENTS
* Resilience to pressure is essential. You need to be able to manage multiple workload streams simultaneously including both your own & others to encompass the operations of the business.
* Unfazed when delivering communications & briefings to staff.
* Task-orientated individual – manage an ever-changing workload based on the demands of a peak season retail business, ensuring that 100s of daily tasks are captured, planned, delegated, signed off & completed to deadlines.
* Troubleshooting mindset – can work through problems & processes logically to unpick issues & solve them.
* You will thrive on a high level of autonomy, responsibility & ownership.
* Highly organised & dynamic.
* A strong communicator & proactive individual, with high attention to detail
* Highly efficient at using Microsoft Office software, email & IT-savvy to a high standard.
* Desire to work in a fast paced, dynamic & entrepreneurial business
ADDITIONAL BENEFITS
* 20% staff discount
* A focus on promotion & developing staff within the company, with a focus on career progression.
* Star of the Month Award
* Company trips
* Staff thank you & reward events
LOCATION
This role is based at our Shopping Venue & HQ – Branston, Lincoln.
INTERESTED? APPLY NOW!
Please follow these guidelines carefully:
* Apply via Indeed or our website along with your CV and a covering letter.
* The cover letter MUST include why you would be suitable to join our award-winning team and why you believe you are perfect for this job and what interests you about Red Carpet Ready and the role.
CLOSING DATE, APPLICATION PROCESS & TIMELINE
Thursday 25th September – application deadline
Thursday 9th October – if you have not been contacted by this date, unfortunately your application has been unsuccessful.
Stages:
1. Initial selection from applications
2. 15-30 minute interview via Microsoft Teams
3. Online knowledge-based skills test
4. In person interviews at Red Carpet Ready Shopping Venue & role specific tests to be completed.
5. Final selection & offer made if right candidate found