* Senior Events Executive (Temporary Campsites)
Senior Events Executive (Temporary Campsites)
Title: Senior Events Executive (Temporary Campsites)
Reports to: Senior Events Manager
Location: East Grinstead (mixture of home and office working)
Job type: Permanent
Reporting to: Senior Events Manager
About the job:To promote the Club’s brands as Champions of the Great Outdoors through developing and arranging temporary campsites that maximise opportunities for member/customer value, retention and acquisition. To co-ordinate all administrative and logistics’ aspects of the Club’s provision of Temporary Campsites at events, including marketing liaison. To provide marketing and admin support to annual ClubFest event and the Club’s Events Committee. Support for the Club’s temporary Campsite provision will include administration of booking systems and logistics, including auditing and reconciliation, for Pop-up events, Electrical Equipment (EHU) Hire, venue and contractors.
Key Tasks/Accountabilities:
Liaise with event organisers and landowners with regard to administration of all aspects of temporary site management. Obtain quotations from preferred contractors and suppliers in liaison with the Events Production Manager and Procurement team.
Manage daily bookings, resolving payment errors and duplicate bookings as required.
Produce and distribute sales booking reports. To prepare, load and test the bookingsystem including Requests for Change, as required. Brief and support FST with product information and booking reports as required.
Provide analysis and feedback on the feasibility of each event and produce and maintain revenue and expenditure budgets for each event. Research and review new temporary campsite opportunities.
Develop marketing and promotion collateral for temporary campsites, including ClubFest to final sign-off, in conjunction with the wider marketing team, ensuring that all deadlines are met and stakeholder requirements are included within the process.
Manage the EHU equipment Hire capability, ensuring that orders are fulfilled and hire arrangements are administered from receipt of order to return of equipment.
Developing the Hire payment structure to ensure all payments are made in a timely manner. Work with third party hosts to ensure that facilities are available to manage.
Provide further administrative and logistics support to the Events team as required.
The role of Senior Events Executive has access to Restricted and Confidential data including member, worker, volunteer, Club business data and customer payment cardholder data such as debit and credit card details. This information must only be collected and processed in line with all regulations from the FCA (Financial Conduct Authority), the Data Protection Act, Payment
Card Industry Data Security Standards as well as all CAMC policies and procedures. Cardholder data must never be stored electronically, noted down, copied or sent by any unapproved method. All types of data held by The Club are valuable and must be protected.
How are most problems solved?
Review and analysis of events, stakeholders/participants and internal performance measurements, which take into account business priorities, resource availability and effective supplier relations. Emphasis is on cross-functional team work to ensure decisions are well informed and can be implemented.
Close liaison with procurement and commercial team ensuring that all contracts are entered into in the best interest of the Club.
What decisions are made by this job?
How best to continually optimise the Club’s temporary campsite schedule to
maximise member acquisition, retention, satisfaction and financial performance.
Day to day decisions emerging from the results/impacts of Temporary Campsites on internal and external stakeholders, including initiative and willingness to influence other areas.
Essential Skills & Experience Required:
* Significant events experience in a customer-centric commercial environment (ideally B2C and B2B)
* Proven ability and confidence to deliver outstanding Activities and Events on time and within budget
* Hands-on approach and a willingness to work outdoors at events, including regular
UK travel
* Exposure and understanding of contractor management and event booking systems
* Strong written and oral communication skills
* Comfortable working as part of a team as well as on their own initiative
* Able to manage multiple work streams and prioritise effectively to ensure deadlines are met
* Positive and enthusiastic with a can-do attitude
* Ability to create strong relationships with external business partners, sponsors and suppliers
* Degree, or significant experience in Event support development and logistics
* Professional Event and/or Marketing qualification is desirable
View our Equality and Diversity policy
View our Gender Pay Report
Apply now
To apply for this role just send your up-to-date CV and a covering letter to our Head Office recruitment team.
You'll enjoy lots of benefits working at our head office. Check out why it's great to work at the Club
Call our HR team for more information about working for the Club
01342 778 304(Head office vacancies)
01342 336 788(Sites vacancies - Monday, Tuesday or Friday only)
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