Account Manager - Umbrella & Contractor Payroll
High-Growth, FCSA-Accredited Payroll Provider
Location: Office-Based North London
Salary: Highly Competitive + Commision
Employment Type: Full Time Permanent
The Opportunity
Accomplish Today's client, a leading and fast-growing FCSA-accredited Umbrella Payroll provider, is seeking an experienced Account Manager to join its commercial team. This role offers the opportunity to manage and grow a high-quality portfolio of recruitment agency relationships within the UK contractor payroll market.
This is an excellent career move for a professional currently working within an Umbrella Company, Contractor Payroll Provider, or Recruitment Agency environment, who understands the UK contractor landscape and thrives in a relationship-driven, client-facing role.
You will play a pivotal role in maintaining service excellence, ensuring compliance, and driving sustainable growth across recruitment agency accounts, while working in a well-established, professional, and supportive organisation.
Key Responsibilities
Manage and develop long-term relationships with an established portfolio of recruitment agency clients
Act as the primary point of contact for agencies placing contractors through the PAYE umbrella model
Provide clear and compliant guidance on umbrella payroll, contractor payments, and PAYE processes
Work closely with internal payroll, compliance, and operations teams to ensure accurate and timely contractor payments
Maintain exceptionally high levels of client satisfaction, contractor retention, and service delivery
Identify and capitalise on opportunities to increase contractor volumes within existing recruitment agency accounts
Skills & Experience
Proven experience within an Umbrella Company, Contractor Payroll Provider, or Recruitment Agency
Background in Account Management, Client Services, or Recruitment Agency Support
Strong understanding of PAYE umbrella payroll, contractor payment structures, and the UK contractor market
Excellent communication, relationship management, and stakeholder engagement skills
Highly organised, commercially aware, professional, and client-focused
Desirable Experience
Previous responsibility for managing recruitment agency accounts
Knowledge of umbrella payroll compliance, legislation, and best practice
Experience working with agencies in sectors such as construction, healthcare, industrial, or professional services
Why Join This Organisation?
Join a respected, FCSA-accredited & SafeRec umbrella payroll provider with an outstanding reputation
Manage a well-established portfolio of recruitment agency clients
Work in a professional, collaborative, and well-supported office environment
Genuine long-term career progression within a growing and award-winning organisation
Be part of a business committed to compliance, service excellence, and client partnership
If you are currently operating within Umbrella Payroll, Contractor Payroll, Recruitment Agency Support, or Client Account Management, this is a compelling opportunity to advance your career with a market-leading organisation.
Apply today to learn more about joining one of the UK's most respected umbrella payroll providers.