Job Description
Fulfilment Team Leader
Location: LondonSalary: £28,000 - £30,000 DOE
Are you an experienced warehouse professional ready to lead a team in a dynamic, high-volume environment? A well-established and rapidly growing distribution business is seeking a proactive Fulfilment Team Leader to take ownership of day-to-day warehouse operations, ensuring timely and accurate order fulfilment for retail and e-commerce channels.
What You'll Be Doing:
* Leading, motivating, and developing a dedicated team of warehouse operatives
* Ensuring all orders are picked, packed, and dispatched accurately and professionally
* Planning resources and tasks to meet daily and seasonal demands
* Maintaining high standards of inventory accuracy through regular stock control
* Upholding safety, quality, and compliance standards across the operation
* Monitoring team KPIs, performance, and attendance
* Managing inbound and outbound goods and coordinating deliveries
* Driving improvements and encouraging best practice (ideally with 5S/Lean awareness)
What You'll Bring:
* Solid experience in a warehouse or fulfilment environment, ideally FMCG
* Strong people leadership skills - you're hands-on and lead by example
* A keen eye for detail and a commitment to maintaining quality standards
* Problem-solving mindset and the ability to thrive under pressure
* Confidence using warehouse management systems and Microsoft Excel
* A flexible, adaptable approach to changing priorities and team support
* Knowledge of health & safety best practices in a distribution setting