Administrator - Pensions & Life
Location: Office Based in Norwich
Pay: Min £25,400 + Benefits
Full Time (40 Hrs), Permanent
Are you highly organised, detail-oriented, and ready for a rewarding career supporting life and pension products? Join our clients Norwich-based team as an Administrator and play a key role in delivering vital documentation and exceptional customer service within a leading insurance environment.
In this administration role you will be responsible for issuing Annual Benefit Statements (ABS) or chargeable events certificates for life and pension customers and financial advisors, relating to their life and pension products. You will also be required to handle and resolve customer queries from internal teams accurately and effectively, ensuring the best possible customer experience.
Responsibilities
* Issue Annual Benefit Statements (ABS) and chargeable events certificates for life and pension policyholders and financial advisors, ensuring accuracy and compliance.
* Handle and resolve customer queries from internal teams promptly and professionally to maintain excellent service standards
* Maintain clear records and documentation related to product servicing and claims processes
* Support the team by collaborating on process improvements and ensuring operational efficiency.
What are we looki...