Hays Technology is currently recruiting for an ICT Systems Administrator/Applications Support Analyst on a 12-month FTC basis. The role involves working within a busy Systems Team to support, maintain, and administer core business applications. The ideal candidate will be self-motivated with technical skills to ensure the smooth operation of the organisation's applications, focusing on data integrity, system availability, and incident/problem resolution.
Your new role
You will undertake system administration of the organisation's ICT Systems, perform system updates and patching, and provide second/third line support for various business applications. Responsibilities include developing, testing, and supporting system interfaces and integrations, providing management information and statistical data, and training staff in the use of computer systems. Additionally, you will ensure data accuracy, adhere to standards, and undertake development work for Salesforce CRM and related technology.
What you'll need to succeed
1. A general understanding of public sector ICT Systems and applications.
2. Relevant experience in managing a CRM system.
3. Broad experience and basic understanding of IT, including applications, databases, hosting, and networks.
4. Awareness of cyber and data security principles and their application in CBC business applications.
5. Experience in developing, coding, or scripting for system administration and data maintenance tasks.
6. Data management best practices and tools/techniques to ensure data quality and completeness.
7. Experience liaising with internal departments and external partners.
8. Experience working in a public sector environment (highly advantageous).
9. Experience with Salesforce or other CRM systems (beneficial).
What you'll get in return
This position offers a salary between £34,000 and £37,000, negotiable based on experience, and provides excellent work-life balance including generous annual leave, hybrid working, a public sector pension scheme, flexibility, and opportunities for training and development.
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