Administrator -Office based B90 4SB
Benefits
·Company Pension
·Long service annual leave rewards
·Employee Assistance Programme
·Retailer/Restaurant/gym discounts
·Free onsite parking
·Permanent – full time - Monday to Friday
The Company
Due to celebrate 60 years in business, this pioneering and multi-award winning company is the UK's largest privately owned provider of Electronic, Fire and Security Systems and is the only independent to offer a nationwide service throughout the UK via our 13 local offices.
The Role
We are currently looking for an experienced Administrator. Working from our branch based in Birmingham (Solihull), you must be enthusiastic with a willingness to learn new skills. Full training will be provided.
The successful candidate will be providing support for the efficient running of the branch administration, which includes Engineering Service Control, Invoicing and other general administration duties and promoting a high-level of customer care in order that the service provided meets the customer's expectations.
Main duties:
·Service Desk – receiving calls from customers and booking jobs onto our in-house system
·Providing efficient Engineering service control to meet customer service levels
·Dealing with Sales Enquiries
·Ensure relationships with customers are maintained successfully
·Interact, liaise and co-operate with all Company employees
·Support other branch team colleagues to achieve branch targets
Relationships and Roles:
·Answers telephone in a manner that is courteous, and professional at all times
·Carry out duties for other branch administrators during absence
·Adhere to the Companies Health and Safety policies and procedures
·Have a full understanding of the company's management system (AMS)
·In addition, you may also be required to perform any other tasks within your skills and capabilities as required by Senior Management.
The successful Administrator will be:
Self-confident
Organised and articulate
IT literate
Excellent attention to detail
Confident on the telephone
Flexible
Equality, Diversity and Inclusion
Abel Alarm are an equal opportunities employer. We are committed to equality of opportunity throughout our nationwide branches and value people as individuals with diverse opinions, cultures, lifestyles and circumstances.
Contact:
If you meet the above criteria and feel you can make an impact in our well respected and evolving business, please apply
Job Types: Full-time, Permanent
Pay: Up to £23,809.50 per year
Benefits:
* Company pension
* Free parking
* Health & wellbeing programme
* On-site parking
Work Location: In person