We are looking to recruit two enthusiastic, motivated people, who will provide accurate and effective administrative support, for Children and Young People in the East area.
The successful candidates will have a good standard of education, a good telephone manner and be able to communicate with people at all levels. The successful candidate will be able to work on their own initiative and be efficient and organised with their own workload. They will have previous experience of working in a busy office, with a high number of distractions and conflicting deadlines.
The successful candidate will have good keyboard skills, experience of Microsoft packages, demonstrate a professional and sensitive manner, maintaining confidentiality at all times. Audio typing experience is desirable.
Main duties of the job
The Child and Adolescent Mental Health Service (CAMHS) & Neurodevelopmental Team (ND) Admin Assistant will provide an efficient and flexible service support to the CAMHS & ND Multi-Disciplinary teams. This will include, copy typing, electronic/paper diary management and arranging appointments. The post-holder will also be expected to undertake reception duties occasionally. By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, carers, relatives, medical staff and other visitors to the unit, in person and in writing, with courtesy and discretion at all times. The Admin Manager is generally available for reference.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Qualifications and/or Knowledge
* NVQ 3 in Administration or equivalent level of knowledge/experience.
* Good Standard of Education including English and Maths
* ECDL/RSA
Experience
* Significant office administration experience
* Able to use own initiative and judgement to analyse and resolve problems.
* Ability to support and deliver to deadlines on a wide range of administration processes.
* Experience of communicating directly at all levels in an organisation.
* NHS experience
Values
* Enthusiastic and motivated individual.
* Work as part of a team and on own initiative as required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Child Health Wrexham + Catherine Gladstone House
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