Overview
Role: Starbucks Shift Supervisor
Location: NR13 3BE, Norwich
Hours: Part-Time - 16 Hours Available / Permanent
Hourly Rate: £13.05 per hour
Bonus Scheme: Quarterly Bonus Incentive!
Company: EG Group
Role Overview
Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace.
Responsibilities
* Work closely with the Store Manager to make beverages, maintain presentation, and supervise colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, take charge of shifts and make business decisions, leading and motivating the team to reach their goals.
* Supervise, delegate tasks, and motivate colleagues to ensure timely completion of duties, while assisting with training and development.
* Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
* Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
* Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
* Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
* Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
* Prepare coffee, food and other beverages in line with formula standards.
Benefits
* 30% EG Starbucks Discount on food, drinks, and merchandise!
* 24/7 Virtual GP & Wellbeing Service.
* 15% Asda Discount Card for extra savings!
* Employee Assistance Program.
* Quarterly Bonus Incentive-work hard and reap the rewards!
* Guaranteed Contracted Hours.
* Compassionate Leave for times that matter.
* Free Beverage on Shift.
* EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
* Life Assurance.
* Recognition Rewards to celebrate your achievements!
* Learning & Development.
* Work Anniversary Awards to mark your milestones.
* Career Progression Opportunities.
* Access to the Learning Hub, featuring the world's largest online course library!
Qualifications
* Supervisory experience is preferred, but if you've worked in hospitality or retail and feel prepared to move into a leadership role, we encourage you to apply.
How to Apply
To apply, please follow the application instructions stated in the posting.
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