If you are an experienced 2nd line Mac Support Engineer or Apple Mac Specialist we have a new role we would like to discuss with you.
Please note this role requires onsite attendance 5 days per week and the successful candidate must have proven capabilities providing high level Apple Mac Support in an enterprise environment.
Skills & Experience Required
* 3+ years' experience in a desktop support or 2nd line IT role.
* Proven experience supporting Apple Mac environments in a corporate setting.
Solid technical proficiency with:
* Jamf Pro (Apple device management)
* SCCM/Intune (Windows endpoint management)
* Microsoft 365 suite
* Adobe Creative Suite
* Active Directory & Azure AD
* OKTA SSO and MFA solutions
* Networking fundamentals (TCP/IP, Wi-Fi, VPNs)
* ServiceNow (or similar ITSM tool)
...