Job Description Salary dependent on experience: £28-32k bonus Care Scheduling & Coordination Schedule live-in care professionals to clients, ensuring continuity of care and appropriate skill matching Manage rotas, start dates, handovers, and cover arrangements Act as a point of contact for care professionals regarding placements and logistics Liaise with clients or families as needed regarding scheduling changes Compliance & Personnel Records Maintain accurate and compliant personnel files for all Live-in care professionals Ensure all required documentation is in place and up to date (e.g. right to work, DBS, references, training records) Track renewal dates and follow up on expiring documents Support audits and inspections by ensuring records are well organised and inspection-ready Recruitment Support & Screening Carry out initial screening of candidates, including CV review and telephone/video pre-screening Coordinate interviews and onboarding steps Communicate clearly with candidates throughout the early recruitment process Support the onboarding of successful candidates into compliant personnel files General Office Administration Process care professional expenses and ensure timely submission for payroll Maintain basic office records and trackers Manage small but important touches such as birthday cards and team communications Provide general administrative support to the management team as required