Do you thrive on keeping things organised, supporting a busy team, and delivering great customer service? If so, this is your chance to join Cox's Boatyard, a historic boatyard with over 100 years' experience of craftsmanship and based at a stunning location on the edge of Barton Broad.
With a 180-berth marina, dinghy park, and a reputation for restoring beautiful wooden boats and Broads cruisers, we are proud of our heritage and passionate about the future. We're now looking for a proactive Office Coordinator to join our friendly team and help keep our workshop and office running smoothly.
Hours: 37 hours per week
Salary: £25,000-£28,000 depending on experience
What you'll be doing
In this varied role, you'll be the hub that keeps things flowing:
* Coordinating main workshop schedules and tracking jobs in progress
* Acting as the first point of contact for customers and responding to queries
* Monitoring and forwarding emails to the right team members
* Ensuring internal teams are always up to date with customer information
* Assisting with planning and materials coordination
* Managing our customer satisfaction feedback forms
* Supporting general office tasks such as phone calls, filing, and document updates
What we're looking for
* Strong organisational skills with confidence using Excel
* Excellent communication and attention to detail
* A flexible, positive team player with great initiative
* A passion for providing excellent customer service
* Experience managing schedules and/or an interest in boating is a bonus
Why join us?
At Cox's Boatyard, you'll be part of a small, dedicated team in a unique working environment surrounded by water, wildlife, and craftsmanship. If you're looking for a role where no two days are the same — and where tradition and teamwork meet — this could be the perfect fit.
Ready to bring your skills to a rewarding environment?
Send your CV and a covering letter explaining why you'd be a great fit for this role to:
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Closing date for applications: 8 October 2025
Interviews: 15 or 17 October 2025
Please note: Flagship Housing are our chosen recruitment partner, but you will be employed directly by Cox's Boatyard.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Work authorisation:
* United Kingdom (required)
Work Location: In person