Health & Wellbeing Advisor The Shell Centre, Waterloo, London, SE1 7NA Hours : 37.5 hours per week Pay £17.50 per hour Shifts:Monday to Thursday 6.45am-2.45pm & 11am to 7pm & Friday 9.30am-5.30pm Must have EMS (Electro Muscular Stimulation) qualification and be a Qualified Personal Trainer Level 3 Ideally be First Aid Qualified Use of Gym, restaurant & café onsite About the Role We are looking for a dynamic and qualified Health & Wellbeing Advisor to join our team at the Shell Centre. You will deliver exceptional health, fitness, and wellbeing services while contributing to a supportive, safe, and customer-focused environment. Key Responsibilities Conduct health assessments and create personalised programme designs tailored to individual member goals. Lead group exercise classes, ensuring a high standard of instruction and engagement. Perform general gym floor duties, including cleaning and maintenance of equipment to ensure a safe and welcoming environment. Manage the onboarding of new joiners, including inductions and providing tailored support during their initial experience. Deliver all aspects of the Re:vitalise Services provision. Respond promptly and professionally to customer queries, including those received via email, ensuring a high level of service and satisfaction. Promote Shell Health promotions, campaigns, and fitness initiatives to increase awareness and engagement. Conduct regular site safety walk inspections and uphold compliance with all Health & Safety, COSHH, and Sodexo/Healthworks guidelines. Maintain the facilities to a consistently high standard of cleanliness and hygiene. Attend team huddles and maintain strong internal communication to ensure smooth operations. Support the class schedule, adapting to customer needs and resolving feedback in a positive and solution-focused manner. Act as a point of contact for all visitors and any contractors working within the centre. Contribute to the ongoing development of local facilities and services in line with Shell Health & Sodexo Healthworks objectives. Assist management in reporting monthly data including class attendance, gym usage, and new member inductions. What We're Looking For Essential: EMS (Electro Muscular Stimulation) qualification Level 2 & 3 Qualified Personal Trainer First Aid qualified Experience in delivering health & wellbeing services Strong communication and customer service skills Basic computer literacy Desirable: Background in promoting wellbeing campaigns or similar initiatives Enthusiasm for supporting wider health and sustainability initiatives such as Sodexo’s Better Tomorrow Plan Why Join Sodexo? Working with Sodexo is more than just a job — it's an opportunity to be part of something greater.You'll work in a team that values you, empowers you to act with purpose, and supports your personal and professional development. Help us shape healthier, happier workplaces and make a real impact every day Perks & Benefits: Free use of on-site gym Prime Central London location Access to Sodexo’s wellbeing and rewards programmes 24hr virtual GP service Employee Assistance Programme (including legal and financial support) Discount schemes across top retailers Bike to Work Scheme Pension plan Learning and development opportunities Enhanced leave policies Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications