Job Description
We’re looking for a detail-driven and analytical individual to join our Customer Service team as an Ignite Data Quality Administrator.
In this role, you’ll play a key part in ensuring the accuracy and integrity of mortgage data across our Ignite platform. You’ll work closely with a range of internal teams and external partners, supporting high-quality data standards and helping to improve processes that directly impact customer outcomes.
This is a great opportunity for someone who enjoys working with data, spotting patterns, and contributing to continuous improvement in a collaborative and supportive environment.
What you’ll be doing:
* Auditing and validating mortgage product data submitted by lenders
* Reviewing and checking data against external sources such as lender websites
* Monitoring and maintaining accurate and up-to-date records within Ignite systems
* Applying quality checks and controls to ensure data integrity and compliance
* Identifying errors, inconsistencies and potential risks within data sets
* Analysing feedback, trends and customer insights to highlight areas for improvement
* Supporting continuous improvement by suggesting and implementing process enhancements
* Collaborating with colleagues and stakeholders to ensure high-quality outcomes
Who we’re looking for:
* Strong attention to detail with the ability to work accurately at pace
* Good analytical and problem-solving skills, with confidence working with data
* Strong organisation and time management skills
* Ability to identify issues and escalate risks appropriately
* Clear communication skills, both written and verbal
* Experience working with data, administration, or quality assurance processes
* Confidence using Microsoft Office tools, particularly Excel
* A collaborative, team-focused approach with a commitment to continuous improvement
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
* The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
* Generous pension contribution
* Life assurance
* Healthcare Plan (permanent employees only)
* At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
* Competitive family leave
* Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
* There are many discounts we offer – both for our own products and at a range of high street stores and online
* We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
Additional Information
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.