Are you an organised and personable professional with a passion for data accuracy and customer engagement?
Robert Half are partnered with a leading global membership association, and they're looking for a Membership Data Coordinator to join their UK team on a temporary basis.
This is a fantastic opportunity to be part of an international organisation that plays a key role in connecting, educating, and advocating for professionals across the tech integration industry.
The Role
Working closely with the global Membership Department, you'll play a pivotal part in ensuring data accuracy while building relationships with members across Europe and North America.
Key responsibilities include:
* Maintain and update member contact data in the CRM system
* Proactively conduct outbound calling campaigns to verify and enrich data
* Respond to member enquiries via phone and email
* Deliver a high level of customer service and relationship management
* Support wider team on membership communications and admin tasks
* Ensure member information supports accurate reporting and outreach
* Collaborate with internal teams to support global membership goals
What We're Looking For
* 2-3 years' experience in customer service, data admin, or membership support
* Excellent communication skills, both written and verbal
* Strong attention to detail with a proactive and process-driven approach
* Confident working with CRM systems (Salesforce, Dynamics, or similar)
* Friendly, member-focused attitude with a professional phone manner
* Comfortable managing multiple tasks in a fast-paced environment
Working Hours & Location
* Standard hours: Tuesday to Friday, 9am-5pm
* Mondays: 12pm-8pm (to support US-based members - applicants must be happy with this)
* Hybrid: 2 days per week in the office (St Neots), 3 days remote