Key Account Manager – Logistics & E-commerce 📍 Location: Thurrock area 🕒 Hours: Monday to Friday, 09:00–17:30 📄 Type: Permanent, Full-Time 💼 Industry: E-commerce Logistics / International Delivery About the Company A dynamic and rapidly growing international logistics provider is on the lookout for a Senior Customer Experience Account Manager to join their thriving team in the Thurrock area. Established over a decade ago, the business has built a strong reputation for delivering seamless cross-border delivery solutions to major e-commerce and B2B clients. Their mission is simple: to make global shipping as easy and efficient as possible for their clients. Backed by a passionate leadership team, exciting growth plans, and a forward-thinking culture, this company offers the perfect platform for professionals looking to make a real impact. The Opportunity As a Senior Customer Experience Account Manager, you’ll be instrumental in driving exceptional service delivery, developing client relationships, and generating account growth. This is a strategic role suited to someone who thrives in a customer-first environment and enjoys collaborating across departments to innovate and improve. You’ll work closely with internal stakeholders and senior leadership, combining client-facing engagement with commercial insight to enhance customer satisfaction and grow revenue. Key Responsi...