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Case management assistant

Cranbrook
Smiley & Co, Ltd.
Manager
Posted: 10h ago
Offer description

Overview

Location: Hawkhurst / Hybrid Working

Salary: £24,000 per annum

Vacancy Type: Permanent, Full Time 37.5 hours per week

Our client is a growing company providing specialist assessment, rehabilitation, and case management services to individuals and families who are rebuilding their lives after a brain injury. They are committed to the needs of their clients and ensuring that they receive the highest standard of service possible. They are currently seeking a Case Management Assistant (CMA) to join their existing team of CMAs who provide a full range of support services to their case managers, clients, and support workers.


The Role

This is a very friendly and hardworking team, who take on a broad spectrum of tasks which can range from basic admin tasks such as formatting documents, minuting meetings, and answering calls, to sourcing and booking holidays and theatre tickets, organising house refurbishments, and responding to emergency care shift cover requests.

Other tasks could include helping to organise their in-house company away days and events or putting together newsletters and creative items.


Skills And Qualifications

* Organise and prioritise tasks effectively in a busy office environment
* Communicate clearly and professionally
* Be confident in telephone communication
* Possess a high level of ability with Microsoft Office applications (Outlook, Word, PPT, SharePoint and Excel)
* Use/learn other apps such as Canva and a variety of their own in-house database apps


Desirable Qualities

To succeed at this role, you must enjoy being part of a team, be adaptable and flexible, and happy for the variety of tasks that will be presented to you. Having an interest in neuropsychology, brain injury, healthcare, or social care would be advantageous as this role is all about supporting their clinical professionals to provide the best possible solutions and outcomes for their clients who have suffered a brain injury.


Benefits

* Excellent training and support by the existing team, who work openly and collaboratively to ensure tasks are completed to a high standard and within required time frames.
* In-house safeguarding training and understanding the impact of Brain Injury.
* Hybrid working model: home on Monday and Friday; office in Hawkhurst on Tuesday, Wednesday, and Thursday.
* Free on-site parking and all IT equipment provided for remote working.
* 5 weeks' holiday rising to 6 weeks after 5 years' service
* EOT bonus scheme
* Generous employer pension contribution
* Health Cash Plan and EAP


How to Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please apply.

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